FAQs

Our teas are sourced from highland gardens in Yunnan and Fujian, China, where pure mountain air nurtures exceptional leaves. Grown naturally without additives, some come from ancient tea trees, renowned for their depth, energy, and timeless character. Many of these teas continue their journey in our family’s private storage, where decades of care have allowed them to mature into rare treasures.

While not all are certified organic, all our teas are grown with traditional farming methods, free from artificial flavors or additives.

Keep your tea in a cool, dry place away from direct sunlight and strong odors. For aged teas (like Pu’er or White Tea), storage in breathable packaging allows them to continue developing flavor over time.

A general guide is 1–2 teaspoons (or one tea piece) per 6–8 oz of water. Adjust to taste and tea type. Each product page includes a detailed brewing guide.

Green & White Tea: 185–195°F (85–90°C)

Black Tea: 200–212°F (95–100°C)

Pu’er (Raw or Ripe): 212°F (100°C)

It is simple!

1. Use fresh water — spring or filtered brings out the best flavor.

2. Choose your teaware — a classic gaiwan or clay pot for tradition, or a handy cup with infuser for everyday ease.

3. Add leaves to an infuser (about 1–2 tsp per cup).

4. Pour hot water at the right temperature (cooler for green/white, hotter for black/Pu’er).

5. Steep, then remove leaves — enjoy, and re-steep for more flavor!

Looking for the right tools? 👉 Explore our teaware collection!

Absolutely! High-quality teas are meant for multiple infusions. You’ll notice the flavor evolving with each steep.

Think of it like wine tasting — use all your senses:

1. Look at the dry leaves and the color of the brew.

2. Smell the aroma, both before and after steeping.

3. Taste with a small sip, noticing flavor, texture, and aftertaste.

4. Observe the opened leaves for a final glimpse of quality.

Tasting isn’t about rules. It is about slowing down and enjoying the moment.

Curious to learn more? Explore our Tea Courses .

All orders are packed and shipped from New Jersey, USA. We work with trusted carriers like USPS and UPS for fast, reliable delivery.

At this time, we ship within the United States. We’re working on expanding to other countries — sign up for our newsletter to stay updated.

Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location. You’ll receive a tracking number once your order ships.

For safety reasons, teas cannot be returned once shipped. If your order arrives damaged or incorrect, contact us within 7 days and we’ll make it right.

Unused teaware may be returned within 14 days in original packaging (customer covers return shipping). Please email info@theteaquest.com with your order number for instructions.